Business Process Orientation - McCormack, Kevin P. (DRK Research a Consulting, Raleigh, North Carolina, USA) a Johnson, William C. (Nova Southeastern University, Fort Lauderdale, Florida USA)

Business Process Orientation: Gaining the E-Business Competitive Advantage provides the "whys" and the "hows" for building the "horizontal" organization -- an essential component of the "e" in e-commerce. It explains a powerful, well-researched strategy for improving business performance and leveraging the e-commerce revolution.