Cognitive Work Analysis: Coping with Complexity - Jenkins, Daniel P. a Stanton, Neville A. a Walker, Guy H.

Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of complex socio-technical systems. This book contains a comprehensive description of CWA, introducing it to the uninitiated and presents a number of applications in complex military domains to explore the benefits of CWA.