Communication and Interpersonal Skills - Pavord, Erica (University of Worcester) a Donnelly, Elaine (formerly Senior Lecturer in Health, Social Care and Psychology, University of Worcester)

Second edition of a popular book that helps students to develop their communication and interpersonal skills. Featuring a wealth of activities, scenarios and case studies, it is ideal for those who want to improve the quality of care they offer to their patients and service users.