Enterprise Information Systems: Contemporary Trends And Issues - Olson, David L (Univ Of Nebraska-lincoln, Usa) a Kesharwani, Subodh (Indira Gandhi Nat'l Open Univ, India)

Analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. This book describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading.