Kaizen Event Planner - Martin, Karen (Karen Martin a Associates, San Diego, CA, USA) a Osterling, Mike

A practical how-to guide, this book takes readers through the ins and outs of planning and executing Kaizen Events in non-manufacturing settings and conducting post-event follow-up to sustain the changes made. The authors provide methods and tools to help build a motivated workforce and lay a foundation for continuous improvement. Readers will lear