Statistical Process Control for Real-World Applications - Levinson, William A. (Levinson Productivity Systems, Wilkes-Barre, Pennsylvania, USA)

Equips readers to deal with non-normal applications scientifically and to explain the methodology to suppliers and customers. This book shows how to handle uncooperative real-world processes that do not follow textbook assumptions. It explains how to set control limits and calculate process capability indices for non-normal applications.