Strategic Conflict - Canary, Daniel J. (Arizona State University, USA) a Lakey, Sandra (Pennsylvania College of Technology, USA)

Strategic Conflict offers a research-based, accessible analysis of how people can manage conflict productively. Moving beyond the basics of conflict, it examines interpersonal situations in which conflict occurs and promotes strategic communicative responses based on the latest theoretical research. It provides students with the tools to understand conflict in real-world contexts.