Thinking for a Change - Scheinkopf, Lisa J. (SFSco, Phoenix, AZ, USA)

A how-to manual on the practical use of the Theory of Constraints (TOC). It teaches readers how to accomplish goals in spite of constraints. After an overview of TOC and the types of constraints that exist in organizations, it leads the reader through the process of the two foundational thinking methods on which the Thinking Processes are based.