Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation - Martin, Karen a Osterling, Mike

Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. In this detailed guide, the authors present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.