Customer Management Excellence - Faulkner, Mike
Stabilní cena
Aktuální cena je nejnižší za posledních 30 dní.
O produktu
CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long--term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success.
Tip: Podívejte se také na další produkty z kategorie Prodej a marketing.
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Specifikace
- EAN
- 9780470848531
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