How to Manage the IT Help Desk - Bruton, Noel
Stabilní cena
Cenu sledujeme od 20. 7. 2026 a zatím se drží na 2 594 Kč.
O produktu
Are you overworked, unappreciated and under-resourced? This book offers tools for measuring productivity and features ten steps for successful support, while User Support successes and failures are revealed in case studies. It also gives you techniques for justifying staff and other expenditure; gaining senior management support; and more.
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Vývoj ceny
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Specifikace
- EAN
- 9780750649018
Recenze
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